Your privacy matters to us.

1. Overview

Talent Embassy Limited is committed to handling personal information responsibly, lawfully and transparently. We collect information so that we can provide recruitment, job matching, assessment, candidate shortlist, virtual assistant, call centre and business process outsourcing services.

This policy applies to candidates, website visitors, clients, prospective clients, suppliers and people who contact us through our website, email, forms or recruitment channels.

2. Who We Are

Talent Embassy Limited provides recruitment, remote staffing, virtual assistant, call centre and business support services. We connect skilled professionals with employers and clients in international markets.

For the purposes of this policy, “Talent Embassy”, “we”, “us” and “our” refers to Talent Embassy Limited.

• Website: talent-embassyjobs.com
• Privacy contact: info@talent-embassy.co.uk
• Recruitment contact: recruitment@talent-embassy.co.uk

3. Information We Collect

We may collect and process different types of personal information depending on how you interact with us.

Candidate and recruitment information

• Full name, email address, phone number and address
• Location, employment status, current employer and notice period
• CV, work history, qualifications, references and skills information
• Assessment answers, written tasks, voice notes and uploaded photos
• Role preferences, salary expectations, availability and interview notes
• Right to work, identity, compliance and background screening information where required

Client and business contact information

• Name, business name, role, email address and telephone number
• Service enquiries, project requirements and communication history
• Billing, contract and service delivery information

Website and technical information

• Website usage information, form submissions and page interactions
• Device, browser, IP address and basic analytics information where cookies or similar technologies are used

4. How We Use Your Information

We use personal information for legitimate recruitment, staffing, business support, compliance and communication purposes.

• To create and manage candidate profiles
• To assess suitability for roles and shortlist candidates
• To communicate about applications, assessments, interviews and placements
• To share suitable candidate profiles with relevant clients or employers
• To verify skills, experience, references and compliance requirements
• To provide virtual assistant, call centre, BPO and recruitment services
• To respond to enquiries, complaints and data protection requests
• To improve our website, forms, systems and candidate experience
• To meet legal, regulatory, contractual and record-keeping obligations

5. Our Lawful Bases for Processing

Depending on the situation, we may process personal information using one or more lawful bases.

• Consent: where you choose to submit information, join our shortlist, upload assessment material, or agree to be contacted.
• Contract: where processing is needed to provide services or take steps before entering a contract.
• Legitimate interests: where we need to assess candidates, manage enquiries, improve services, prevent misuse, or operate our business in a fair and reasonable way.
• Legal obligation: where we need to keep records, respond to lawful requests, or comply with employment, tax, recruitment or regulatory duties.

6. Who We Share Information With

We only share personal information where it is necessary and appropriate for recruitment, service delivery, compliance or business operations.

• Clients or employers considering candidates for roles
• Recruitment, HR, assessment, payroll, compliance or onboarding service providers
• Technology providers who help us run our website, email, forms, databases and cloud systems
• Professional advisers, insurers, accountants or legal representatives where required
• Regulators, public authorities or law enforcement where legally required

We do not sell personal information.

7. International Transfers

Talent Embassy works with candidates and clients across different countries. This means information may be viewed or shared across borders where this is necessary for recruitment, placement, assessment, staffing or service delivery.

Where personal information is transferred internationally, we aim to use appropriate safeguards and limit access to what is necessary for the relevant purpose.

8. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including recruitment, placement, business, legal, compliance, dispute resolution and record-keeping purposes.

• Candidate shortlist and recruitment records may be kept while you remain interested in opportunities.
• Assessment information may be kept to evaluate suitability and support future matching.
• Client and business records may be kept for contract, accounting and legal purposes.

You can ask us to review, update or delete your information by emailing info@talent-embassy.co.uk.

9. How We Protect Your Information

We use reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

• Restricting access to people who need information for their role
• Using secure systems where possible
• Reviewing internal processes for handling candidate and client data
• Training staff and recruiters on confidentiality and responsible data handling

No website or online system can be guaranteed completely secure, but we work to reduce risks and protect information appropriately.

10. Your Data Protection Rights

Depending on where you are based and the circumstances of the processing, you may have rights over your personal information. These can include:

• The right to be informed about how your data is used
• The right to access a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of information in certain circumstances
• The right to restrict or object to certain processing
• The right to withdraw consent where we rely on consent
• The right to data portability where applicable

To exercise any of these rights, contact us at info@talent-embassy.co.uk. We may need to verify your identity before responding.

11. Cookies and Website Tracking

Our website may use cookies or similar technologies to support website functionality, understand visitor behaviour, improve performance and support security.

You can usually control cookies through your browser settings. If we use optional analytics or marketing cookies, we will aim to provide appropriate notice or consent options where required.

12. Concerns and Complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it.